Nashville's Home of Acoustic, Digitals, Hybrids and Smart Pianos

4.9 98 reviews

• Jenna Armstrong ★★★★★ 3 months ago
  I cannot recommend Miller Piano highly enough! Our family was in the market for our first piano, but uncertain as to the best fit. I reached out to Miller Piano and within minutes had a call from Forrest - we chatted for about 30 minutes … More and he walked me through several different options and considerations. Shortly after hanging up the phone, I had an email from him full of information about all of the brands available to us, pros/cons, and even recordings of the individual models! We went out to their temporary warehouse over the weekend and Forrest spent a few hours with us, playing the individual pianos in person, walking us through the features, etc. We fell in love with a gorgeous used Kawai he had in the shop - the only con was that it was a polished ebony, not satin ebony as we hoped. Forrest to the rescue :) Not only is he extremely knowledgeable, he also has years of experience refinishing pianos! He offered to buff the finish for us. We left knowing our new piano was in the best hands. He sent pictures and kept us updated through the whole process. He personally delivered the piano with his father a few days later and it's absolutely gorgeous. It's clear Forrest and his dad are really passionate about what they do and have a heart for bringing music and music education to our community. This was a 10+ star experience from start to finish and I have no doubt we will continue to be well taken care of in the future!
• Beth Butler ★★★★★ a year ago
  Sherry Smith is the go to person for 5 star customer service. She took time, on her 4th of July holiday, to answer all of my question about the U3 Yamaha piano. We sealed the deal, over the phone. 3 days later my piano was delivered. … More Sherry drove 2 hours, to my house to seal the deal. I would advise anyone who's looking for a piano, to talk with Sherry Smith at Miller Piano Specialists. She is knowledgeable about their products, she is very easy to communicate with, and not once was I ever made to feel pressured into a decision. Thank you Sherry for all of your help.
• Noise Home ★★★★★ 3 years ago
  Recently picked up a used Yamaha P2 from Miller and I can’t speak highly enough for the help that Sherry gave in my experience. Initially, I called in to see if they had a U3 or U1, and while they didn’t have one at the time, Sherry gladly … More shared a ton of info with me to help in my search. We ended up chatting about what to look for, and she even offered to help validate the purchase even if I found something somewhere else.
  She mentioned they had the P2 just come in, so I went in to look at it, and it was a great fit. Using it on all kinds of recordings in my studio. Sherry made the buying experience and delivery seamless.
  Thanks again!