Online Reviews

Sherry S. in the Franklin, TN store worked with me on the purchase of a new piano. Her understanding of my needs, my budget, and the current shopping environment made the overall experience most satisfactory. She was exceedingly responsive to my inquiries, offered purchase options, and went the extra mile to make certain I could have the best possible virtual shopping experience. She not only played the piano to make sure it had the proper touch, but made a video of her playing it so that I could see and hear the instrument prior to purchase. I am most pleased. Thank you, Sherry!

Customer service was fantastic. Not only was my question answered but was also given opportunities and will definitely check out the Facebook page. I don’t even live in Tennessee but was treated like a regular customer. Thank you!

Incredible customer service - I worked with Sherry and she went “over and above” to get me exactly what I need. I would highly recommend Miller Piano in Franklin.

Our church was in the market for a new grand piano. I was referred to Sherry Smith at Miller pianos. She responded promptly to my message and we spoke several times by phone. Sherry put in a lot of time explaining different pianos and what would be best for our needs. It was a great experience that led to a comfortable purchase decision. I highly recommend Sherry and Miller pianos for all you piano needs.

Perfect service. Happy to answer any questions and sit down and play alongside you. Treated with upmost respect. My next piano purchase will be from here as well, they’ve gained a lifelong customer.