Privacy Policy

(615) 771-0020

We're Moving! Exciting news! Miller Piano Specialists is under new ownership and relocating to a new, larger, convenient location. Please call for our temporary showroom address.

Information We Collect

We collect information from you when you:

  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form

When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number, or credit card information, as appropriate.

How We Use Your Information

We use the information we collect from you for the following purposes:

  1. Personalizing your experience (your information helps us better cater to your individual needs)
  2. Improving our website (we continually strive to enhance our website based on the information and feedback we receive from you)
  3. Improving customer service (your information helps us respond more effectively to your customer service requests and support needs)
  4. Processing transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  5. Sending periodic emails (the email address you provide for order processing will be used to send you information and updates related to your order)

*Note: If you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

How We Protect Your Information

We implement a variety of security measures to safeguard your personal information when you place an order or enter, submit, or access your personal information.

We use a secure server, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. This information is then encrypted into our payment gateway provider’s database, only accessible by those authorized with special access rights to such systems. These authorized individuals are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Cookie Usage

Yes, we use cookies. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). These cookies enable the website or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us:

  • Remember and process items in your shopping cart
  • Understand and save your preferences for future visits

Disclosure of Information to Outside Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties. This exclusion does not apply to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. However, we strive to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with the requirements of COPPA.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:


650 Frazier Dr #150
Franklin, TN 37067

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